Viktor — your
right hand.

You’ve been there.

Friday, five in the afternoon. You remember you promised a client an answer back on Wednesday. The email is somewhere among forty unread ones.

Viktor has already found it. He has written a reply in your words, using what’s in your earlier emails.

You read it, fix what needs fixing and send it. Nothing goes out without you.

Sound familiar?

You have twenty open items and all of them are “urgent”. At the end of the day you realise you worked hard and moved nothing that matters.

Every morning Viktor looks through your mail, calendar, quotes and promises. He tells you where to spend your time today and what can wait.

You make the call — but with the full picture.

You know the feeling.

You need to announce a sale, and you stare at a blank screen for half an hour. In the end you write three sentences that wouldn’t convince even you.

You tell Viktor what you’re selling and to whom. A minute later you have the post, email or ad — in your own tone.

Don’t like it? Say “shorter” or “warmer” and you get a new version.

We’ve all been there.

A client wants a quote “by tomorrow morning”. And you’re hunting for the old template, copying the company details and making sure you got the VAT right.

You tell Viktor who it’s for, what and how much. He looks up the company’s name and address from its VAT number and puts together a clean PDF, with the VAT calculated correctly.

He also reminds you of bills you need to pay before they’re due.

You’ve been in this spot.

You’re offered a deal that sounds great. Everyone around you says “great idea”, because nobody wants to be the one who spoils the mood.

Viktor isn’t like that. He goes through the numbers and tells you where the risk is, what you haven’t checked and what could bring it all down.

He doesn’t tell you “go” or “don’t”. He tells you what an honest friend would.

Be honest.

You sent a quote two weeks ago and never followed up. Meanwhile the client went with someone else — the one who called.

Viktor counts the days. When a quote has been silent too long, he reminds you to get in touch.

He also remembers what others promised you, so you know who to tell “I’m still waiting”.

It’s happened to you.

“When did we agree the price with that guy from Leeds? And how much was it?” You spend half an hour digging through emails and messages.

You tell Viktor once. He remembers who’s who, what you agreed and when. A year later you ask him the way you’d ask a colleague, and get an answer with a date.

When something no longer applies, you tell him to forget it.

This one’s familiar too.

You need a flyer for a promotion, but the designer is busy until next week. You spend an hour in some app yourself and it ends up looking like a school project.

You tell Viktor what you need and what text goes on it. In a minute or two you get a finished post, story, flyer or menu — with the exact text.

“Bigger headline”, “different colour” — he fixes it until it’s right.

You know how it is.

You’re driving and something comes to mind that you mustn’t forget. You can’t type, and by the time you get to the office it’s gone.

You just tell Viktor out loud. He understands you however you talk, in your own language.

When you interrupt him mid-sentence, he stops and listens to you.

This is the worst.

You ask someone, and they confidently tell you something wrong — because they don’t want to admit they don’t know. Then you build a decision on it.

Viktor is different. When he doesn’t know something, he says “I don’t know” and tells you where he looked.

When you ask for something that makes no sense, he tells you “no” — and explains why.